RETURN&EXCHANGES

1. How long do I have to return or exchange an order?

We accept all returns or exchanges within 30 days from the date you received the order.

2. How do I return an order?

First, please send your request at  info@picksummer.com  with the reason for a return or exchange, and we’ll reply the return address and instructions with you within 24 hours once we received your request.

Then, please ship your items back to us based on the address which we’ve provided with you, and send the tracking number and website and your order number at  info@picksummer.com

Last, the refund will be return to your payment card once we received and confirmed the package. Please kindly allow 2-3 business days for us to process.

3.What’s your return or exchange policy?

All Items must be returned or within 30 days of receiving your order.

All Items must be in original condition with tags still attached: unwashed, undamaged, unworn, un-perfumed.

All clearance products can not be returned or exchanged

Beach towels and accessories cannot be returned or exchanged

4.Who should pay for return or exchange shipping fees?

Please kindly note PICKSUMMER won’t pay for it and the customer is responsible for all return or exchange costs.

5.How long does it take to process my return?

The processing time will take 2-3 business days once we received your package and ensured it’s eligible for the return.

6.What should I do if I received a wrong or damaged item?

Oh no, we’re so sorry to hear that! All items are checked before being shipped to make sure the highest quality. In the unlikely event that they are damaged or wrong, please send at  info@picksummer.com  with your order number and clear full-length photos of the items that you have received within 3 days. We’ll return the money back to you or resend the correct items. it depends on you.

7. What should I do if I haven’t received my refund?

Generally it will take 2-3 business days for us to process your return once we received and confirmed the package. Please email us 3 days after the package signed and we’ll handle asap once we received your request.